Accessibility Statement

Effective Date: February 17, 2026

Last Updated: February 17, 2026

At DUABA AFRO FOODS LTD, we are committed to ensuring digital accessibility for people with disabilities. We are continually improving the user experience for everyone and applying the relevant accessibility standards to ensure that our authentic Afro-Caribbean products are accessible to all customers worldwide.

1. CONFORMANCE STATUS

We strive to conform to the Web Content Accessibility Guidelines (WCAG) 2.1 level AA standards. These guidelines explain how to make web content more accessible for people with a wide array of disabilities, including visual, auditory, physical, speech, cognitive, language, learning, and neurological disabilities.

2. ACCESSIBILITY FEATURES ON OUR SITE

To make https://duabaafro.co.uk/ easier to use, we are working on the following:

  • Alt Text: Adding descriptive alternative text to all product images.
  • Keyboard Navigation: Ensuring that the website can be navigated using only a keyboard.
  • Contrast & Fonts: Maintaining a color contrast ratio that makes text easy to read and using legible font styles.
  • Consistent Navigation: Keeping menus and interactive elements consistent across the Site.

3. ASSISTIVE TECHNOLOGY COMPATIBILITY

Our website is designed to be compatible with the following assistive technologies:

  • Modern web browsers (Chrome, Firefox, Safari, Edge).
  • Screen readers (such as NVDA, JAWS, and Voice Over).

4. LIMITATIONS AND ALTERNATIVES

Despite our best efforts to ensure accessibility of https://duabaafro.co.uk/, there may be some limitations. For example, some older images or third-party widgets (like social media feeds) may not yet be fully optimized. If you encounter any difficulty, please contact us immediately.

5. FEEDBACK & CONTACT INFORMATION

We welcome your feedback on the accessibility of our website. If you encounter any accessibility barriers or need assistance placing an order, please contact our support team during business hours:

Registered Company Name: DUABA AFRO FOODS LTD

Company Registration Number: 14814509

Address: 5 Cameron Terrace, Herbert Road, London, N15 4FG, United Kingdom 

Phone: +44 20 3322 5623

E-Mail: admin@duabaafro.co.uk

WhatsApp Chat: WhatsApp Chat available on the website

Business Hours: Monday to Friday, 09:00 AM to 5:00 PM (GMT+00:00) Greenwich Mean Time (London)

6. FORMAL COMPLAINT PROCESS

If you are not satisfied with our response to your accessibility-related inquiry, you have the right to escalate your complaint by contacting us via email at admin@duaba.co.uk We aim to respond to all accessibility feedback within 2-3 business days.

7. POLICY UPDATES

DUABA AFRO FOODS LTD will review and update this Accessibility Statement periodically to reflect our ongoing efforts to improve our digital environment.

  • Effective Changes: Any modifications will be effective immediately once posted on this page.
  • Notification: The "Last Updated" date at the top of the policy will reflect the most recent revision.