Payment Policy

Effective Date: February 17, 2026

Last Updated: February 17, 2026

At DUABA AFRO FOODS LTD, we are committed to providing a secure and seamless payment experience for our customers. This Payment Policy outlines the accepted payment methods, security measures, and billing terms for all transactions on our website.

1. ACCEPTED PAYMENT METHODS

We accept a wide range of secure payment options to ensure convenience for our customers worldwide. You can pay using the following methods at checkout:

Credit & Debit Cards:

  • Visa
  • Mastercard
  • Maestro
  • American Express
  • Discover
  • Diners Club
  • UnionPay
  • Elo

Digital Wallets:

  • Apple Pay
  • Google Pay

Buy Now, Pay Later / Installments:

  • Shop Pay
  • Klarna

2. CURRENCY & BILLING

  • Transaction Currency: All prices listed on our website are in British Pound Sterling (£ GBP).
  • International Orders: If you are purchasing from outside the United Kingdom, your bank or credit card provider will convert the transaction amount into your local currency based on their exchange rates. DUABA AFRO FOODS LTD is not responsible for any currency conversion fees or international transaction charges imposed by your bank.
  • Tax: All prices displayed on our website are inclusive of applicable VAT (Value Added Tax).

3. WHEN WILL YOU BE CHARGED?

  • Immediate Charge: Your credit/debit card or payment method will be charged at the time you place your order.
  • Billing Descriptor: The charge will appear on your bank statement as "DUABA AFRO FOODS" or similar, depending on your payment provider.

4. PAYMENT SECURITY

Your security is our top priority.

  • SSL Encryption: Our website uses Secure Socket Layer (SSL) technology to encrypt your personal and financial information during transmission. You can verify this by looking for the padlock icon in your browser's address bar.
  • PCI Compliance: We are compliant with the Payment Card Industry Data Security Standard (PCI-DSS).
  • No Card Storage: DUABA AFRO FOODS LTD does not store your full credit card numbers or sensitive payment information on our servers. All transactions are processed through secure third-party payment gateways.

5. PAYMENT ISSUES & TROUBLESHOOTING

If your payment is declined, please check the following:

  • Ensure your card details (number, expiry date, CVV) are correct.
  • Check that your billing address matches the address registered with your bank.
  • Ensure you have sufficient funds in your account.
  • Contact your bank to authorize the international transaction if you are ordering from outside the UK.

For persistent issues, please try an alternative payment method or contact us for assistance.

6. FRAUD PROTECTION

To protect our customers and our business, we screen all orders for potential fraud. If an order is flagged as suspicious, we may contact you to verify your identity before processing the shipment. We reserve the right to cancel any order that appears fraudulent.

7. CONTACT INFORMATION

If you have any questions regarding our payment policy or a specific charge, please contact us:

Registered Company Name: DUABA AFRO FOODS LTD

Company Registration Number: 14814509

Address: 5 Cameron Terrace, Herbert Road, London, N15 4FG, United Kingdom 

Phone: +44 20 3322 5623

E-Mail: admin@duabaafro.co.uk

WhatsApp Chat: WhatsApp Chat available on the website

Business Hours: Monday to Friday, 09:00 AM to 5:00 PM (GMT+00:00) Greenwich Mean Time (London)

8. POLICY UPDATES

DUABA AFRO FOODS LTD reserves the right to amend or update this Payment Policy at any time to comply with new payment regulations, security standards, or changes in our business operations.

  • Effective Date: Any changes will be effective immediately once posted on this page.
  • Notification: We recommend that customers review this policy periodically to stay informed about how we process payments. Significant changes will be highlighted with a new "Last Updated" date at the top of this page.
  • Consent: By continuing to use our website and making a purchase after an update, you agree to the terms outlined in the revised Payment Policy.